COGNIZANT TECHNOLOGY SOLUTIONS Teaneck, NJ 2006 - Present
Technology outsourcing company serving global 1000 companies. $1.5B revenues; 36,000+ employees; 50% growth for past 5 years.
DIRECTOR, Supply Chain Practice Group
Providing supply chain leadership for rapidly growing supply chain group in assisting global 1000 clients develop key strategies for aligning and adapting their organizations in new ways to compete gobally. Developing and managing Supply Chain Center of Excellence (COE's) across the globe to manage and maintain leading supply chain systems.
Providing leadership for joint Cognizant/Microsoft program to a market solution entitled Enterprise Performance Management, a corporate metrics tool that provdes integrated dashboards, vertical and horizontal visibility to operations and inter-active "alert" functionality. The "alert" functionality provides automated exception management for managing day-to-day operatoins. The solution is deployed on Microsoft tools.
Subject Matter Expert for WMS project at Wal-mart in Bentonville, Arkansas (project content confidential).
Subject Matter Expert for COACH, Inc. NYC to conduct a technical upgrade assessment for SAP 4.5b to MySAP 2005 with a retail store functionality assessment designed to move their functional platform forward to accomodate expansion and growth. Provided key strategies for adapting SAP Supply Chain configuration to new technical configuration.
Subject Matter Expert on Demand Driven Supply Network (DDSN) for Reckitt Benckiser, a leading consumer products company (Lysol et al) with focus on Forecasting Accuracy that included baseline processes revision, data input review for quality and relevance along with development of a Proof of Concept (POC) for migration from Demantra to Manugistics.
ABS GROUP LLC Huntley, IL 2001 - Present
Strategic Supply Chain company specializing in Global Trade Management for large and medium businesses.
Program Management Office leader for a global supply chain improvement initiative for a $10 billion manufacturer of agricultural and construction equipment. Support included multiple supply chain initiatives spanning Sales & Operations Planning, Advanced Planning & Scheduling, International Transportation Planning and Order Management functions in Europe and North America. Managed global EDI redesign of processes including audit/reconciliation for supplier connectivity in accordance with ANSI X.12 & EDIFACT standards.
Lead Supply Chain process redesign for a $2B retailer with 450 stores nationwide undergoing radical Supply Chain program to revise supply chain strategies for managing domestic demand and international supply pipeline.
Developed strategic supply chain assessment for the extended supply chain of a $150 million business with three divisions and seven locations. Included constructing unification vision to bring all three divisions under one umbrella including common policies, standards and systems. Successfully implemented program using innovative internet-based techniques, communications planning and technology deployment within 90 days that ultimately lead to key input for management decisions on creation of a comprehensive supply chain plan for all divisions.
Conducted strategic marketing plan for B2B startup focused on digital electronic exchange. Leveraged supply chain expertise and business experience to turn around critical issues by architecting action-oriented marketing and sales strategies, creating a sales infrastructure, hiring staff, generating sales leads, managing the sales process, establishing order management methodologies and developing a telemarketing program.
Lead a turnaround business development initiative for $25M consulting firm out of NJ that dealt with performance and productivity measurement. Included creating a framework to successfully manage sales pipeline, introducing new and valuable sales methodologies, strengthening relationships with key clients in new territories, writing new website content, revamping the sales force automation system and slashing sales cycle time by 90 days.
PRICEWATERHOUSECOOPERS LLC 1993 - 2001
$2B global Big5 firm consulting managing projects for Fortune 500 companies and C-level relationships.
- Directed a business process-reengineering project involving sales, order management and logistics for an $8 billion hospital and healthcare provider. Redesign of 3 systems prompted a $237 million inventory reduction, a 24% cut in order processing staff and a $250 million annual savings.
- Led an order to cash process encompassing order acquisition, marketing promotions and accounts receivable for a $6 billion food distributor. Project cut order processing time 60%, trimmed Days Sales Outstanding from 98 to 45 and automated OM and A/R processes to handle over 1 million transactions per year.
- Spearheaded process redesign effort involving order management, product development, procurement and logistics process for the world’s largest retail food merchandiser’s purchasing subsidiary. Realized a $750,000 reduction in operation costs, slashed acquisition from 5 to 2 days, boosted shipment accuracy by 18% and cut returns and credits $328,000.
[ 10 additional project details available on request ]
FORTUNE BRANDS / ACCO Brands division 1976-1993
Primary focus on Sales, Marketing and Operations support. Led large scale Change, Process Redesign and Technology implementation programs contributing to dramatic increases in sales and reduced costs.
- Championed an Electronic Commerce Program in concert with key strategic customers representing $350 million in sales in less than 18 months. Downsized order processing staff and saved $240,000 annually, sliced order processing cycle time from 3.5 days to 2 hours, and lowered order status calls by 40%.
- Instituted a new order management system for $1.5 million in less than 12 months.
Selected from a competitive pool of 500 colleagues and was 1 of 3 leaders chosen to manage a turnaround initiative following the acquisition of a $125 million company (Wilson Jones) with 1,200 personnel. Company earned profit within 18 months. Managed a team of 18 to 39 staff that accomplished: Cut staff 50% in 12 months triggering a $900,000 savings; turnaround effort also generated a $250,000 savings through reorganizations and eliminated non value-added tasks. Won a President’s Award and recognized by President as a key leader during the turnaround. Conducted due diligence prior to the Swingline and Wilson Jones acquisitions.
Directed innovative sales, marketing and merchandising programs yielding dramatic increases in sales over 7 year period. Managed pricing programs, promotions, national trade shows, and Puerto Rico sales territory. Constructed a business case for integrating customer service and order management functions for an acquired $80 million acquisition. Designed and deployed the first quote/contract management software system to track $25 million in sales, $9 million in government contracts and $5 million in custom products. Created Trade Show incentives that produced $1 million in 3 days.
EDUCATION & AFFILIATIONS
MBA (in progress) – Keller Graduate School of Management – Lincolnshire, IL
B.S., Marketing Sciences – Roosevelt University – Chicago, IL
CSCMP - Council of Supply Chain Management Professionals – 1993 to Present
Six Sigma Green Belt Training – 2004
PMP – Project Management – PricewaterhouseCoopers, LLC
Languages: German – 3yrs, conversational; Spanish-2yrs; French – 1 yr, conversational
ERP Software: SAP/SD R3&R4, Oracle, JD Edwards, Marcam Applications: I-2, Manugistics, Seibel, Catalyst, EXE, IMI, CAMBAR, ASI, Wal-Mart’s Retail Link
Software Environments: CMS, IMS, COPICS, MVS, UNIX, Informix, AS/400, OS, DB2, SQL, PAL
B2B: GE GEIS and Sterling GENTRAN, EDI ANXI X.12, UCC and UPC bar-coding standards
Business: MS Office Suite, Project, Courier, Project Workbench, Lotus Notes, Novell LAN certified